It’s a simple concept; happy customers generally don’t want to leave! And why would they? Leaving you means getting a new vendor in place, ensuring that the vendor knows what needs to be done and when, and making sure that THEIR customers are satisfied by the change. Bottom line, it’s a pain, yet it is a constant within the cleaning industry. When you implement ServicePortal, you will demonstrate your commitment to a higher quality of service to your customers, forging a stronger partnership-based relationship. The net result, your existing customers will not want to leave, which leaves you time to focus on growing your business!